This is a much overdue review. We could not have been happier with the service, work and professionalism of Doug and his team. Five stars is not enough for this company!
Our floors had not been refinished in the 20+ years we had lived in our home when Doug came out to give us estimate. Three children, their friends, family and multiple pets had left their mark and damage! Doug’s estimate was thorough and a very good value! We scheduled the work , but before the start date we had to cancel due to a serious illness diagnosis. Doug could not have been more kind and helpful. He assured us that we needed to focus on the health issues and to contact him when we were ready to reschedule!
When were in a position to reschedule the work, Doug’s first question was how my husband’s health was! I was impressed that he remembered about the diagnosis and took the time to check!
The team came to our home, talked to us about stain suggestions and the work began. It was like we had brand new floors!!! We could not have been more pleased with the stain color and work!The preparation suggestions that Doug made were excellent. The dust post- work was almost non-existent! Their recommendations about care products have kept our floors looking amazing!!
We have highly recommended Doug and his team at All About Hardwood to many of our friends and to anyone who asks if we know of a reputable floor company and we will continue to do so.
Again, five stars are simply not enough for this business!